Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.

 

Julie

Front Desk Coordinator

Seeing our patients and families arrive for their visits, and being greeted by their ever-improving smiles, is amazing! I really enjoy interacting with and getting to know everyone during treatment: it’s always fun to catch up on the latest news and chat for a bit.

Working at the front desk, I welcome and check patients in, update their paperwork, and file insurance forms. I also schedule appointments, answer the phone, and do my best to make sure everyone feels at home during their visits.

Dr. McCoy and I have been married for more than 35 years. We have two grown children and an English Bulldog. Outside of work, I love to restore or repurpose old things, especially old wood, but my passion is writing and teaching Bible studies. I have been active member of Crossroads Church for more than 20 years.

 

Erica

Treatment Coordinator

I like meeting our new patients and their families. It’s enjoyable to build connections with them, learn about people’s lives and smile dreams, and see them achieve their great smile!

As the treatment coordinator, I help patients and parents understand their treatment plan, answer questions about care, and walk them through joining the practice. I want everyone to understand the process so they’re able to make informed decisions about treatment.

I recently bought a fixer-upper house, which keeps me very busy outside of my work hours. I am a crafter, love to work out, get away to the beach as often as I can, and treasure time with my son and twin daughters.

 

Susan

Orthodontic Assistant

It is rewarding to be part of changing a person’s life by changing their smile. I look forward to patient visits, both to see the progress they’re making and to hear what’s happening in their life. My work lets me help my friends achieve confident smiles, and I love it!

My days are spent in the clinic, where I seat and prepare the patient for Dr. McCoy and then work chairside to assist him. I also provide patient care and education, lots of encouragement, and work to make sure everyone is happy with their visit.

My husband Jason and I have two boys and a Boxer. We love to travel, spend time together, and be with our families. Jason and I are huge football fans: Roll Tide!

 

Tabitha

Orthodontic Assistant

Building relationships with patients while helping them achieve a great smile is incredible. I like learning who each patient is personally, and hearing about their families and friends. We become close during treatment: They finish with a great smile and I’m thrilled for my friend!

I work in our clinic, where I assist Dr. McCoy with a range of procedures while making sure our patient is comfortable in the chair. I also educate patients about oral hygiene, encourage them on their home care, and answer all their questions before the visit is over.

I married my high-school sweetheart Scotty in 2003. We have a son, Caden, and Boxer puppy, Blair. Caden plays travel baseball, so most of our free time is spent at the ball field. I love to craft, too, and read when I can find the time.

 

Toni

Lab Technician

I love what I do. It is a joy to work with Dr. McCoy and this amazing team, and help patients develop the healthy, confident, and beautiful smiles they deserve!

Most of my workday is spent in our onsite lab, where I craft each patient’s custom aligners and retainers to Dr. McCoy’s specifications.

I have three adult children, four dogs, and a turtle. I love a good cup of coffee, my quiet time, and Bible study in the mornings.